The present note discusses the needs, financial behaviour and the financial landscape of the clients....
Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick
This note discusses process mapping - a technique that makes workflows visible. This note outlines...
This note describes the new loan arrangements and how staff and borrowers have reacted to...
David Cracknell, Graham Wright, Henry Sempangi, Peter Mukwana and Trevor Mugwang
This note documents the lessons learned in 2003 under the Action Research Programme of MicroSave....
Graham Wright and James Mwangi
This study provides Equity Building Society’s role in providing financial services in the underserved, low-income...