From launch to lift-off: Lessons from the Beninese market
DFS providers in Benin entered the market quickly and focused primarily on scale—i.e. reaching high volumes of low-value transactions and therefore some fundamental building blocks were not cemented. This blog gives recommendations to the current providers in the market as well as for those who are considering (or planning) to launch their deployment so that they can experience high customer registration and usage
Is the non-exclusive agent network model paying off in Senegal?
The Helix Institute’s Agent Network Accelerator (ANA) Senegal country report, indicates that high levels of non-exclusivity (66%) among Senegalese agents offering competing products brings a great diversity of actors in a booming market. This blog looks at some of the advantages and challenges of the non-exclusive agent network model in this market.
The Helix Institute of Digital Finance recently launched the Kenya Country Report 2014 as part of their Agent Network Accelerator (ANA) project which aims at increasing global understanding of how to build and manage sustainable digital financial services (DFS) networks. In this two-part interview, Dorieke Kuijpers, Research Project Manager at the Helix Institute and co-author of the report, provides insight into the ANA project and the Kenya country report