Tag: NFA

Profitability of the agents is at the foundation of a successful agent network. This PB discusses the drivers of agent profitability, categories of agents and reasons for lack of profitability.

This Note examines various enabling factors that can accelerate profitability for the banks and viability and sustainability for the BCs.

This Note discusses when and why customers may be ready to try new services beyond the entry Tatkal product.

MicroSave is undertaking a series of research studies to support the financial inclusion agenda in India. The research aims to understand the reasons for widespread dormancy in No Frills Accounts opened through various service providers like public and private sector banks, RRBs and business correspondents. The research was conducted in the states of Uttar Pradesh, Rajasthan and Tamil Nadu and involved focus group discussions and individual interviews with NFA customers and bank staff.

This Note concludes that although there is high dormancy in the No Frills Accounts, these accounts represent a large potential client base.