Sachin Bansal

Sachin is currently working as a Financial Inclusion Consultant in International Finance Corporation, Ukraine. IFC—a sister organization of the World Bank and member of the World Bank Group—is the largest global development institution focused on the private sector in developing countries.

Sachin worked as a Senior Analyst with MSC from June 2007 to July 2011. He has over 14 years of progressive international experience in consulting, project management, research and operations for financial services for the unbanked. Since leaving MSC, he has worked with Sofrecom, UNDP, Enclude Holding, Aga Khan Agency for Microfinance-FMCC, Alliance for Financial Inclusion, AFC Agriculture and Finance Consultants, and is presently working at the International Finance Corporation.

Posts by Sachin Bansal

The Answer is “Yes”—Cost and Willingness to Pay in India

This Policy Brief discusses how poor people manage their money better and are willing to pay for more convenient banking services in India.

Managing Customer Satisfaction in Agent Banking

This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement and Management exercise which seeks feedback from m-banking customers on important areas.

Managing Channel Satisfaction in Agent Banking

This Note covers the major areas where an agent’s input would be valuable to ANMs seeking to improve their mobile money products, services and delivery channels.

Exploring Dormancy in no frills saving accounts In Uttar Pradesh and Delhi

MicroSave research aims to understand the reasons for widespread dormancy in No Frills Accounts opened through various service providers like public and private sector banks, RRBs and business correspondents.

Exploring dormancy in no frills savings accounts in Rajasthan

This MicroSave research aims to understand the reasons for widespread dormancy in No Frills Accounts opened through various service providers like public and private sector banks, RRBs and business correspondents.

Clients’ Willingness to Pay “Reasonable Fee” for BC Services

This Note discusses whether end customers are willing to pay for financial services delivered by Business Correspondents, and if yes, how much are they willing to pay.

Revival: Responding to High Dormancy Levels in No Frills Accounts

This Note concludes that although there is high dormancy in the No Frills Accounts, these accounts represent a large potential client base.

Understanding remittance networks in Gujarat, Orissa and Bihar

This research explores the remittance options currently available to Indian migrant workers in Gujarat and recipient families in rural Orissa and Bihar. It also examines the benefits of a business correspondent remittance service.