Tag: Process re-engineering

One of the major challenges faced by MSMEs is the lack of access to finance. Through this paper, we suggest a fresh approach by introducing simple but effective credit scorecard.

Mobile payments and mobile banking became a major part of the way in which poor people received financial services. This Briefing Note considers some of the key developments.

In this video, Pamela Champagne, Consultant, ShoreBank International, explains the importance of process mapping for MFIs and the benefits these could provide to the MFIs. Pamela emphasises that process maps can be used for various purposes such as staff training and orientation, to help visualise processes in their future state without making major capital investment […]

In this video series-5 on Joint Liability Group Lending, Kabir Kumar Microfinance Analyst, CGAP introduces Loan Utilisation Check Process of Spandana, India. Through this process, MFIs ensure that the funds are being utilised wisely and in an order to generate additional income. The process also helps in building better relations with clients and helps in […]

In this video series-6 on Joint Liability Group Lending, Kabir Kumar Microfinance Analyst, CGAP talks about how does Spandana, India organises their collection process. A typical collection process begins with the members submitting their loan card and instalment amount to the group leader, who in turn handover the collected cash to the field officer. Following […]

Share this 0 0 0 0 In this video series-4 on Joint Liability Group Lending Process, Kabir Kumar Microfinance Analyst, CGAP talks about Disbursement Process of Spandana, India, where the consumers are given full disclosure regarding the loan terms and conditions which is an important part of client education and transparency. He also emphasises on […]