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Tag: Process re-engineering

Puneet Chopra, Paresh Rajde, Vivek Gupta, Priyank Mishra and Akshat Pathak

e-KYC and the India Stack – A Transformative Blueprint for...

The authors discuss how Aadhaar-enabled e-KYC could be beneficial in accelerating uptake and the usage...
Mar 31, 2016

Abhishek Anand and Abhay Pareek

Rebuilding a Bank – Case Study of OK Bank

The briefing note is a case study of OK Bank, a thrift bank in the...
Mar 3, 2014

Anup Singh and Venkat Attaluri

Design Considerations for Credit Scorecard for MSME Financing

One of the major challenges faced by MSMEs is the lack of access to finance....
Dec 1, 2013

Richard Ketley

Mobile Payments: Ten Years On, What Has Changed?

Mobile payments and mobile banking became a major part of the way in which poor...
May 4, 2010
Video

Pamela Champagne

Process Mapping

In this video, Pamela Champagne, Consultant, ShoreBank International, explains the importance of process mapping for...
Apr 27, 2009
Video

Kabir Kumar

JLG Loan Utilisation Check Process Spandana India

In this video series-5 on Joint Liability Group Lending, Kabir Kumar Microfinance Analyst, CGAP introduces...
Jan 5, 2009
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
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