What Makes ServQual a Distinctive Tool for Client Protection?
This Note discusses the MicroSave CPP ServQual tool further and highlights what makes it a distinctive tool for unveiling clients’ insights on the client protection.
Jul 12, 2012
What Are Clients Doing Post The AP MFI Crisis?
MicroSave conducted this study to examine the impact of the Andhra Pradesh crisis on borrowers, by collating client experiences, opinions and needs so as to help policy makers and key actors to devise solutions suited to client requirements.
May 1, 2012
Anjaneyulu Ballem, Denny George, Ghiyazuddin Mohammad, Raunak Kapoor, Shayandeep and Venkat Attaluri
May 1, 2012
Anjaneyulu Ballem, Denny George, Ghiyazuddin Mohammad, Raunak Kapoor, Shayandeep and Venkat Attaluri
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