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Tag: Tanzania

Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick

Process mapping in practice

It presents brief case studies detailing the experience of Tanzania Postal Bank and Equity Bank...
Mar 1, 2005

Graham Wright, David Cracknell and Lisa Parrott

Customer Service – Why It Is Important for MFIs

The note analyses the reasons for excellent customer services as a prime mandate for market...
Jun 4, 2004

Cerstin Sander

Passing the buck in East Africa – Money transfers systems:...

This paper is a synthesis of a series of findings of MicroSave market research studies...
Jun 3, 2004

Monique Cohen, Michael McCord and Jennefer Sebstad

Reducing vulnerability: Demand for and supply of microinsurance in East...

It examines the demand for risk management tools by the poor and gathers experience of...
Dec 1, 2003

Michael McCord and Sylvia Osinde

Reducing Vulnerability: The Supply of Health Microinsurance in East Africa

This paper addresses the supply side of micro-insurance. The authors identified seven institutions in the...
Jul 1, 2003

Graham Wright, Henry Sempangi, David Cracknell and Peter Mukwana

Lessons from MicroSave’s Action Research Programme (2003)

This report summarizes lessons learned from MicroSave's Action research Program
Jun 1, 2003
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