Imran Khan, Mimansa Khanna, Sidra Mughal and Vera Bersudskaya
The second wave of the survey for Pakistan, funded by Karandaaz Pakistan, investigates how Pakistan’s mobile...
This blog recommends three ways that banks can ensure their agents are happy and actively...
This blog shares some insight on how DFS providers can benchmark customers to agent ratios
Vera Bersudskaya and Mike McCaffrey
A person cannot decide to use a financial service until it has been extended within...
Mike McCaffrey and Vera Bersudskaya
This paper lays out a framework for understanding agent network size for digital financial services,...