KYC practices in Indonesia and opportunity for implementing e-KYC for accelerating financial inclusion

The policy brief proposes recommendations to accelerate the implementation of e-KYC in Indonesia based on our previous report.

Across various developing countries, e-KYC provides multiple benefits over traditional paper-based KYC. Our study in Indonesia shows that the implementation of e-KYC could save the FinTech sector USD 3.9-4.2 billion (IDR 57-61 trillion) and the banking sector close to USD 157-212 million (IDR 2,357–3,123 billion) in the next 10 years. To accelerate financial inclusion and support the needs of a booming digital economy, a low-cost and robust digital infrastructure to verify the identity of an individual is a necessity. This policy brief provides recommendations to accelerate the implementation of e-KYC in Indonesia.

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Written by


Agnes Salyanty

Senior Analyst

Arshi Aadil

Senior Manager

Rahmatika Febrianti

Assistant Manager

Raunak Kapoor

Associate Partner

Sneha Sampath