Evelyne Matibe

Posts by Evelyne Matibe

Impact of the COVID-19 pandemic on micro, small, and medium enterprises (MSMEs)- Kenya report

This report provides a detailed country-level view of the impact of COVID-19 on micro, small, and medium enterprises in Kenya. It also highlights their coping strategies and provides recommendations for policymakers and financial service providers to support them.

Impact of the COVID-19 pandemic on CICO agents- Kenya report

This report highlights the impact of COVID-19 on CICO (cash-in and cash-out) agents in Kenya and the issues they have faced while delivering financial services since the onset of the pandemic. It also offers recommendations to policymakers and digital financial service providers to address key concerns and help CICO agents continue their services.

Making digital credit truly responsible- Insights from analysis of digital credit in Kenya

Based on MSC’s comprehensive study of the state of the digital credit landscape in Kenya (2019), this report highlights some positive signs and some persistent problems, as well as opportunities to improve products and consumer protection.

The status of agents in Kenya: Proliferation, dominance, evolution & impact

This blog delves deep to focus on four key themes that emerged from the Agent Network Accelerator Survey: Kenya Country Report 2013, namely, the proliferation of agents in the country, the effect of Safaricom’s dominance, how the network of agents is evolving, and the indicators for the impact it is having on financial inclusion.