Mitul Thapliyal


Mitul Thapliyal heads the Digital Financial Services-Government Social Impact (GSI) domain in MSC. He works with governments, policymakers, development agencies, think tanks, academic institutions, NGOs, and with citizens.

His work centers around improving the delivery of government and social impact (GSI) services and benefits focused on people at the bottom of the pyramid. Mitul works to improve public policy choices through evidence-based, bottom-up, and human-centered approaches. His areas of expertise include conducting pilots to evaluate options, supporting implementation, monitoring, and evaluation. He has facilitated reengineering and digitizing processes to deliver efficient and targeted services and benefits. Prior to joining MSC, Mitul was heading a management consulting services practice at Infosys focused on smart cities, telecom, energy, and utilities sectors in India. Most of his work at Infosys was at the intersection of policy, strategy, and technology aimed at solving socio-economic problems involving energy, water, agriculture, urbanization (cities, transportation, healthcare, education, governance etc.) and telecom. He led a variety of projects in the field of policy definition, innovation, market entry strategy, deal advisory, partnership strategy, process optimization, smart city strategy & planning, smart grid strategy, performance metrics definition, digital solution design, business case definition, IT strategy, IT due diligence, capability assessment, change management, and program management. Mitul also conceptualized and led large-scale, technology-enabled business transformation programs for the government and the private sector. He has worked in and managed teams across India, Middle East, Philippines, the USA, Europe, Singapore, Hong Kong, and Australia.

Posts by Mitul Thapliyal

India’s LPG cooking gas subsidy reform: Lessons for policymakers in reducing costs and building acceptance for reform

This policy brief summarizes the reforms India introduced to streamline, digitize, and transform cooking gas subsidy from an in-kind to a cash transfer program.

One Nation One Ration Card – The Road Ahead

The blog highlights the road ahead for the Indian government’s new program—One Nation One Ration Card (ONORC). The objective of the program is to build upon the digitization of the Public Distribution System (PDS) with a focus on beneficiary-centric reforms.

How India is securing its G2P beneficiaries from COVID-19 – Lessons for other countries to create a G2P delivery platform

In the first blog from our new series on lessons from India for the world, we will look at the basic components of the digitized G2P ecosystem that enabled India to support beneficiaries even when the whole country was under lock down. We will follow this with detailed modules on each component.

Nutrition literacy: Charting a new path forward

This blog examines the factors that influence people’s food choices and thus their nutritional intake. It also highlights the need for nutrition literacy among the PDS beneficiaries.

An apple a day may not keep the doctor away—the importance of dietary diversity

Based on a study conducted by MSC in August, 2019 to assess the nutritional gaps in PDS households, this blog highlights the importance of incorporating local and diverse food items into the beneficiaries’ diet

Full, yet undernourished? How India can move from food security to nutrition security

This blog presents the challenges faced by India to shift the focus of its public distribution system from food security to nutrition security.

A study to assess the nutritional gaps in Public Distribution System (PDS) beneficiary households

MSC’s report examines the PDS food basket and the dietary intake of beneficiary households. We also suggest ways to increase the nutritional efficiency of various government programs to improve the overall nutritional outcome.

The Public Distribution System and Food Fortification: A missed opportunity?

The blog examines the role of food fortification as a measure against the prevalence of malnutrition in India. Further, it highlights the potential of providing fortified food grains through the Public Distribution System to provide micro nutrients to over 800 million beneficiaries.