MicroSave Consulting or MSC is the world’s local expert in financial, economic, and social inclusion in the digital age. We work with participants in digital ecosystems to drive the agenda of inclusion for everyone.

Our roster of over 190 staff members provides market-led insights, dependable expertise, and useful advice across a wide variety of fields. We take pride in sharing our on-ground lessons with the community to enable knowledge transfer and to build discussions on key topics. With our time-tested inputs, our clients are able to seize the digital opportunity, address the mass market, and future-proof their operations.

Posts by MSC

E/M-Banking Booklet: Volume III

The E/M-Banking Booklet – Volume III is the seventh publication under the (OPE) Series. This compendium mines MicroSave’s rich experience including the acclaimed analysis of dormancy in India.

No Thrills – Dormancy in NFA Accounts

MicroSave is undertaking a series of research studies to support the financial inclusion agenda in India. The research aims to understand the reasons for widespread dormancy in No Frills Accounts opened through various service providers like public and private sector banks, RRBs and business correspondents. The research was conducted in the states of Uttar Pradesh, Rajasthan and Tamil Nadu and involved focus group discussions and individual interviews with NFA customers and bank staff.

Deposit Assessment in Nepal

Commissioned by IFC, MicroSave conducted the “South Asia Deposit Assessment” studies to increase understanding of the demand and supply of savings products among poor in Nepal. The reports highlight regulatory and operational challenges for financial institutions and mobile banking platforms that want to serve the low-income market.

Deposit Assessment in Bangladesh

This report attempts to understand the demand and supply of savings products among poor in Bangladesh, and highlights regulatory and operational challenges for FIs and mobile banking platforms in the country.

The Answer is “Yes”- Cost and Willingness to Pay in India

MicroSave is undertaking a series of research studies to support the financial inclusion agenda in India. This multi-region study focuses specifically on the services business correspondents provide in rural areas – and whether or not this particular customer segment thinks the greater convenience and other potential benefits are worth paying for.

Deposit Assessment in Sri Lanka

Commissioned by IFC, MicroSave conducted the “South Asia Deposit Assessment” studies among poor in Sri Lanka. The study provides direction and enables financial institutions to offer tailored products for low income people.

The Future of Financial Services for the Poor

This presentation discusses third generation MFIs and usage of No-frills accounts and the financial behaviour of the poor across different regions.

MicroSave’s approach to social performance management

Through this presentation MicroSave outlines the adoption of social performance reporting standards in the microfinance sector & integrating these reporting metrics in the decision making and management of microfinance institutions (MFIs).