This note highlights the survey conducted by MicroSave covering five districts of U.P and Bihar, to ascertain the real presence of CSPs and their activity levels.

The social and economic changes financial inclusion seeks won’t happen unless the focus is on technology, and the costs they incur providing financial services to the very poor.

This report focuses on the impact of choice of technology on agent economics and its macro level impact.

Agents act as a vital link for the banks and financial institutions to reach out to the financially excluded segment. But can they be replaced by technology? In this episode, MSC’s digital financial expert Mukesh Sadana reveals why the time is not right for technology enabled banking. In his own words, “Agents play a very crucial […]

One of the chronic issues with most of the mobile banking implementations has been to create a compelling business case for the agents/ retailers. This is possible only when the agents have significant volume of transactions and offer a suite of products through their outlet. Piyush Gupta, Vice President — Business Development at Eko discusses […]

In this study, we attempt to examine some notable mobile money deployments across the globe.

The Briefing Note # 136, reviewed agent networks managed by MNOs. This Note focuses on bank managed agent networks – either directly or by outsourcing to third parties.

This Policy Brief examines the recent shift in policy direction for the business correspondent model in India and the associated challenges and potential consequences from a consumer standpoint.