Founder at Ankuram Social Ventures
Veena is the co-founder of Saajhee Foundation and founder of Ankuram Social Ventures. Ankuram is a global development sector consulting firm that works towards strengthening social initiatives and their outcomes.
Removing the Pain from Using Cash: An M-banking Solution?
This note expands on the cost of cash research, and presents the key findings from the study undertaken and provides insights on how an organisation may apply the tool’s findings in an e- or m-banking scenario
Sep 9, 2010
Sep 9, 2010
Understanding the ‘Cost of Cash’ for Low Income Clients: Why and How?
MicroSave developed a “cost of cash” tool specifically around for understanding the pain involved in cash transactions which helps e/m-banking stakeholders to discover which suite of transactions to focus on.
Sep 6, 2010
Nitin Garg, Suresh Krishna, Veena Yamini and Valerie Rozycki
Sep 6, 2010
Nitin Garg, Suresh Krishna, Veena Yamini and Valerie Rozycki
The Overlap between Customer Service and Social Performance Management
In this note, through SPM diagnostics, MicroSave helps MFIs to prioritise and choose concrete steps to take in the implementation of proposed SPM improvements.
Aug 26, 2010
Aug 26, 2010
Integrating Social Performance Management into Governance of MFIs
This note focuses on effective designing of motivation packages for staff as well as putting in place client protection measures for preventing over-indebtedness, fraud, client privacy along with other aspects.
Aug 22, 2010
Aug 22, 2010
Integrating Social Performance Management into Strategic Business Planning of MFIs
This note talks about the approach of MicroSave that has been of viewing SBP and social performance management (SPM) as integrated rather than stand-alone processes.
Aug 16, 2010
Aug 16, 2010
Diagnosing Financial Stress in Group Methodology
This focus note presents the learning from a study conducted by MicroSave in collaboration with Grameen Koota to look at the group lending methodology.
Apr 20, 2010
Apr 20, 2010
Why do Microfinance Clients Take Multiple Loans?
This Note presents the rationale and impact for multiple borrowings from a client perspective and discusses how the MFI and its leaders perceive the issue and its implications.
Feb 4, 2010
Feb 4, 2010