Veena is the co-founder of Saajhee Foundation and founder of Ankuram Social Ventures. Ankuram is a global development sector consulting firm that works towards strengthening social initiatives and their outcomes.
Veena worked as a Specialist at MSC. She is a development practitioner with over 12 years of experience gained through projects in microfinance institutions (MFIs), banks, international aid organizations and industry associations. She is experienced in the areas of e-banking and m-banking, market research and product development, pilot testing, social performance management, client protection, process mapping, internal audit and control, strategic business planning, advanced human resources management and customer service.
Posts by Veena Yamini
Removing the Pain from Using Cash: An M-banking Solution?
This note expands on the cost of cash research, and presents the key findings from the study undertaken and provides insights on how an organisation may apply the tool’s findings in an e- or m-banking scenario
Understanding the ‘Cost of Cash’ for Low Income Clients: Why and How?
MicroSave developed a “cost of cash” tool specifically around for understanding the pain involved in cash transactions which helps e/m-banking stakeholders to discover which suite of transactions to focus on.
Integrating Social Performance Management into Governance of MFIs
This note focuses on effective designing of motivation packages for staff as well as putting in place client protection measures for preventing over-indebtedness, fraud, client privacy along with other aspects.