Veena is the co-founder of Saajhee Foundation and founder of Ankuram Social Ventures. Ankuram is a global development sector consulting firm that works towards strengthening social initiatives and their outcomes.
Veena worked as a Specialist at MSC. She is a development practitioner with over 12 years of experience gained through projects in microfinance institutions (MFIs), banks, international aid organizations and industry associations. She is experienced in the areas of e-banking and m-banking, market research and product development, pilot testing, social performance management, client protection, process mapping, internal audit and control, strategic business planning, advanced human resources management and customer service.
Posts by Veena Yamini
Product Development for Youth
Youth is a potential segment to provide financial services as they constitute a huge proportion of the world population. Beyond the sheer numbers of youth, there are several other reasons why this segment has to be considered as having great potential to provide these services. Despite youth being an important segment for providing financial services […]
Client Protection in Digital Financial Services Sector
Here’s an interesting video on ‘Client protection in digital financial services’. As mobile banking is gradually gaining ground; it also raises concerns for client protection especially for low income clientele who are not familiar with formal financial services and new age technology. So, how should MNOs, agent network managers and banks protect end clients? Watch […]
Exploring Dormancy in no frills saving accounts In Uttar Pradesh and Delhi
MicroSave research aims to understand the reasons for widespread dormancy in No Frills Accounts opened through various service providers like public and private sector banks, RRBs and business correspondents.
This Note focuses exclusively on clients’ perspectives, before and after the crisis, gathered by the MicroSave team at various points of time, across Andhra Pradesh after the crisis broke in October 2010.