Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick
It presents brief case studies detailing the experience of Tanzania Postal Bank and Equity Bank...
This second note in the Grameen II series now addresses specifically the significant growth in...
Pamela Champagne and Lynn Pikholz
The note suggests that the MicroSave’s “Toolkit for Institutional and Product Development Risk Analysis” if...
A key challenge for financial institutions serving the low-income market is how to optimise branch...
Lisa Parrott and Marion Hudson
Employee Relationship Marketing (ERM) is the process of creating, maintaining and enhancing strong, value-laden relationships...