In February 2004 MicroSave hosted a Virtual Conference on Electronic Banking for the Poor. This...
Graham Wright, David Cracknell and Lisa Parrott
The note analyses the reasons for excellent customer services as a prime mandate for market...
This paper is a synthesis of a series of findings of MicroSave market research studies...
Graham Wright, David Cracknell, Leonard Mutesasira and Rob Hudson
This briefing note focuses on significance of corporate branding and lessons learned therein.
This note documents the lessons of several member organisations of MFC and selected microfinance institutions...