Implementing social performance management (SPM) in microfinance institutions (MFIs) has challenges. The Part 1 of...
Graham Wright and Mike McCaffrey
In this paper, we want to look more closely at OTC model, with the help...
Ignacio Mas and Mike McCaffrey
Eko is a Business Correspondent (India’s term for banking agent) serving the State Bank of...
Isvary Sivalingam and Lokesh Singh
This policy brief discusses two distinct and more recent approaches, namely, Direct Benefit Transfers and...
Akshat Pathak, Anil Gupta, Vartika Shukla, Nimesh Soni, Priya Garg and Sunil Bhat
Dormancy among agents is a cause of concern for financial inclusion in India. This note...
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