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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Theme: Digital financial services

Video

Deepak Chandnani

Learnings on customer behaviour, product uptake and agent management

Deepak Chandnani, CEO of Obopay Inc., talks about their partnership with Nokia and their m-banking...
Sep 12, 2012

David Hunter

Agent network for remittances and mobile wallets

David Hunter is the CEO of Ukash, a three-party payment scheme which allows people to...
Sep 12, 2012
Video

Balachandran Unni

Customer adoption for mobile banking solutions

“Customer adoption has been one of the key challenges with most of the mobile banking...
Sep 12, 2012

Priyank Mishra

Customer Service Through Call Centres

This Note details the role played by call centres in reaching out to customers targeted...
Aug 22, 2012

Swati Mehta

Customer Support for E/M-Banking Users

E/M-banking systems depend on above all on clients' trust. This Note examines various dimensions around...
Aug 21, 2012

Graham Wright

E/M-Banking in India: State of the Agent Network

This report presents about the key findings from the researches and surveys done across the...
Aug 16, 2012
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
  • Agriculture and food systems
  • Climate change and sustainability
  • Ethical AI and data solutions
  • Enterprise & livelihood
  • Evidence and impact measurement
  • Financial services
  • Digital financial services
  • Government advisory
  • GEDSI
  • Health and nutrition
  • Startup innovation and acceleration
  • Technology and DPI
Expertise
  • Capacity building
  • Channel development
  • Design thinking and innovation
  • Institutional development
  • Marketing and communication
  • Policy and regulation
  • Product development
  • Program management
  • Research
  • Responsible financial systems
  • Risk management
  • Strategy development
Clients and partners
  • Multilateral organizations and international NGOs
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  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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