This paper is targeted mainly at institutions that have the resources and capacity to invest...
The note discusses in detail about constructing process maps for risk analysis and process improvements...
In February 2004 MicroSave hosted a Virtual Conference on Electronic Banking for the Poor. This...
Graham Wright, David Cracknell and Lisa Parrott
The note analyses the reasons for excellent customer services as a prime mandate for market...
This paper is a synthesis of a series of findings of MicroSave market research studies...