Ignacio Mas and Mike McCaffrey
Agents are critical to the customer experience of digital money services because they represent the...
Ignacio Mas and Mike McCaffrey
In this report Ignacio Mas and Mike McCaffrey document the variety of ways in which...
The two blog series stresses that the key customer risk mitigation issues turn out to...
The Helix Institute of Digital Finance
In this video, Kimathi Githachuri (Former, Head of The Helix Institute of Digital Finance) ,...
The Helix Institute of Digital Finance
This video seeks to address the challenges, and lessons learnt from managing agent liquidity in...