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    Featured Insights

    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    Featured Insights

    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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Region: Africa

Nitish Narain and Sonal Agrawal

Should Microfinance Go Digital?

The blog highlights the benefits of the new partnership emerging between digital financial service providers...
May 11, 2015

Christine Gachui

Whose Customer is it Anyway? Ensuring Every Customer is King

When you buy a bottle of Coca-Cola, are you buying it from the store or...
Apr 22, 2015

Doreen Ahimbisibwe and Mike McCaffrey

Anchoring Agent Commissions: How Much is Enough?

How much does an agent need to earn to be satisfied, and stay motivated enough...
Apr 7, 2015

Doreen Ahimbisibwe

Bending the Rules for Better Customer Service is probably a...

Better customer service leads to increased DFS usage, the blog states customer needs and behaviours...
Mar 20, 2015

Leena Anthony and Karthik Balasubramanian

The Better Service Agents Provide, The More Business They Do

The blog states that the better services provided by the mobile money agents has a...
Mar 18, 2015

Graham Wright

“Clients Should Be At The Centre Of Your Business” –...

The more you engage with customers the clearer things become and the easier it is...
Mar 18, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

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