Premasis Mukherjee and Akhand Tiwari
This Note analyses the trends through behavioural economics lens and tracks behavioural factors responsible for...
Akhand Tiwari and Premasis Mukherjee
Migrant workers, are unique client segment that interests financial service providers- specifically the digital financial...
Premasis Mukherjee and Akhand Tiwari
This Note explores the behavioural explanations that govern design intricacies of microcredit and also the...
Better customer service leads to increased DFS usage, the blog states customer needs and behaviours...
The more you engage with customers the clearer things become and the easier it is...
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