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    Featured Insights

    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    Featured Insights

    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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Region: Asia

Video

Balachandran Unni

Customer adoption for mobile banking solutions

“Customer adoption has been one of the key challenges with most of the mobile banking...
Sep 12, 2012

Puneet Chopra, Manoj Sharma and Mukesh Sadana

Is the Business Correspondent Model in Policy Paralysis?

This Policy Brief examines the recent shift in policy direction for the business correspondent model...
Sep 1, 2012

Ghiyazuddin Mohammad

Andhra Pradesh MFI Crisis and its Impact on Clients

This paper features findings related to multiple borrowing, household indebtedness, loan purpose and client perspectives...
Aug 27, 2012

Abhishek Lahri, Graham Wright and Sharad Bangari

Public Relations Policy in MFIs – A “Nice To Have”...

This Note highlights the increasing importance of public relations (PR) policies, and need for a...
Aug 23, 2012

Priyank Mishra

Customer Service Through Call Centres

This Note details the role played by call centres in reaching out to customers targeted...
Aug 22, 2012

Swati Mehta

Customer Support for E/M-Banking Users

E/M-banking systems depend on above all on clients' trust. This Note examines various dimensions around...
Aug 21, 2012
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

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