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Resource Type: Briefing notes

Lalaine Joyas and Amina S Mendez

Reinforcing the Role of the Board in Social Performance Management

This second Briefing Note from this project describes the work done with the Board at...
Jul 21, 2015

Jesila Ledesma and Annielyn Obedoza-Pangan

Developing a Tool to Measure Client Satisfaction and Protection

This note highlights how ASKI went about piloting the CSPS. The note also brings- lessons...
Jul 2, 2015

Premasis Mukherjee

Loyalty based Mobile Insurance: Is Design Aligned to Business Objectives?

In this Note, we discuss shifting strategic objectives of telecom operators / mobile network operators...
Jun 25, 2015

Mike McCaffrey

UNCDF Go Rural Conference

The session objective was to understand alternative methodologies for rural network.
Jun 17, 2015

David Cracknell

The Safaricom M-PESA Pilot Test

This Note highlights one of the least recognised success factors - the careful pilot testing...
May 25, 2015

Premasis Mukherjee, Akhand Tiwari and Anup Singh

How Saving Is Influenced by Behavioural Biases

This Note analyses the trends through behavioural economics lens and tracks behavioural factors responsible for...
Mar 26, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
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  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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