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    Featured Insights

    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    Featured Insights

    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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Show on Library: Yes

Video

Santhosh Thiruthimana

Mobile money and partnership models

“All mobile banking deployments are categorised either into bank-led and non-bank led models. Another way...
Dec 5, 2012
Video

Puneet Chopra

Role of Agent Network Manager and Newer Partnerships

An expanded basket of m-banking product mix for customers and agents cannot be offered by...
Dec 5, 2012
Video

Goulven Bescond

Customer focused Product Development

“Goulven Bescond, Project Director, Mobile Moneey at eservGLOBAL talks about the factors that are taking...
Dec 4, 2012
Video

Jaspreet Singh

Agent and Customer Service – A key to M-Banking distribution...

The m-banking agent or customer service point plays a pivotal role in the success of...
Nov 9, 2012

Denny George, Nitish Narain and Vartika Shukla

Training E/M-Banking Agents: What is Missing?

This Note briefly discusses the reasons for negative feedback received often on agent training, the...
Nov 1, 2012
Video

Deepak Chandnani

Learnings on customer behaviour, product uptake and agent management

Deepak Chandnani, CEO of Obopay Inc., talks about their partnership with Nokia and their m-banking...
Sep 12, 2012
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

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