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Tag: Agent networks
Mobile money agents: Sustainability in a digital era – findings from Kenya
This report assesses agents’ challenges, growth opportunities, risks, and coping mechanisms post-COVID-19. It further provides insights for the digital financial service players to create sustainable strategies for agents, including network maintenance and expansion.
Aug 12, 2022
Price wars and agent motivation in rural areas of Côte d’Ivoire
In the current decade, mobile money and agent networks are positioned as a critical lever and a channel to promote economic, social, and financial inclusion in the last mile. Côte d’Ivoire has a banked population rate of 30.8% and a mobile money penetration rate of 73%. Mobile money, therefore, plays an increasingly important role in financial inclusion in the country.
May 24, 2022
Perspectives on shared agent networks from emerging economies
Shared agent networks help providers to reduce the cost of platform management and maintenance, agent training and monitoring, as well as improved liquidity management – particularly in fully interoperable environments. Read more about how formal and informal shared agent networks are helping to deepen financial inclusion in emerging markets.
Jun 30, 2020
The shared agent network in Uganda
The Uganda Bankers Association had launched a shared agent network in the country. Over the years, the network has made progress to ensure the distribution of financial services for banks, including those without agent networks. However, the network still faces challenges that need to be addressed to make the agent banking experience seamless.
Jun 29, 2020
The role of DFS agents during the Covid-19 crisis
In the time of COVID-19, agent networks in Kenya are coping with lock-downs and curfews, social distancing and hygiene, and reduced hours of bank operations. Using near-live data from the Caribou Data platform and MSC’s extensive experience on agent networks, the blog attempts to understand the situation for mobile money and banking agents on the ground in Kenya.
Apr 16, 2020
MSC and Caribou Data
The State of Bank-led Initiatives for E/M-Banking and its Potential
In 2012 Ignacio Mas worked with MSC to look at the state of digital financial services in India, the type of products that poor people want, and the role of microfinance institutions/SHGs in digital financial services systems. Ignacio also ran a training for all MSC staff, and we then asked him to record some of […]
Nov 6, 2018