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Tag: Agent networks
Reducing Friction To Succeed
Inconvenience, high tariffs, system downtime, low commissions, slow speed, poor service quality, inaccuracy, lack of an underlying compelling need and technology instability are few challenges for mobile money success.
Oct 1, 2018
India Needs More Women Business Correspondent Agents
The blog highlights why India needs more women business correspondent agents
May 1, 2018
Indian DFS landscape is changing: Insights from State of the Agent Network India, 2017 (ANA) Wave II Research
The note highlights the evolving Indian DFS landscape by discussing the insights from MicroSave’s State of the Agent Network India, 2017 (ANA) Wave II Research.
Apr 30, 2018
Customer Protection in Indian Digital Financial Services: Part 1: Recourse
The blog describes the status of customer protection practices embedded into digital financial service offerings in India.
Mar 15, 2018
Benchmarking Training and Support by Agent Network Management Model
Adequate training and on-going support are crucial to the success of an agent network. Third paper from the Agent Network Accelerator Capstone Paper series analyses the three Agent Network Management models.
Mar 8, 2018
Measuring Risk in Agent Networks – What Risks Are Inherent in Agency Business and How to Track Them
The second paper from the Agent Network Accelerator Capstone Paper series describes the types of risks inherent in agent networks based on research conducted over two waves of the ANA surveys in 11 countries.
Mar 6, 2018