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Tag: Agent networks

Reducing Friction To Succeed

Inconvenience, high tariffs, system downtime, low commissions, slow speed, poor service quality, inaccuracy, lack of an underlying compelling need and technology instability are few challenges for mobile money success.

Oct 1, 2018

Puneet Chopra

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Oct 1, 2018

Puneet Chopra

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India Needs More Women Business Correspondent Agents

The blog highlights why India needs more women business correspondent agents

May 1, 2018

Rahul Chatterjee, Mimansa Khanna and Bhavana Srivastava

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May 1, 2018

Rahul Chatterjee, Mimansa Khanna and Bhavana Srivastava

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Indian DFS landscape is changing: Insights from State of the Agent Network India, 2017 (ANA) Wave II Research

The note highlights the evolving Indian DFS landscape by discussing the insights from MicroSave’s State of the Agent Network India, 2017 (ANA) Wave II Research.

Apr 30, 2018

Aakash Mehrotra, Karthick Morchan and Vivek Khanna

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Apr 30, 2018

Aakash Mehrotra, Karthick Morchan and Vivek Khanna

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Customer Protection in Indian Digital Financial Services: Part 1: Recourse

The blog describes the status of customer protection practices embedded into digital financial service offerings in India.

Mar 15, 2018

Soumya Harsh Pandey and Graham Wright

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Mar 15, 2018

Soumya Harsh Pandey and Graham Wright

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Benchmarking Training and Support by Agent Network Management Model

Adequate training and on-going support are crucial to the success of an agent network. Third paper from the Agent Network Accelerator Capstone Paper series analyses the three Agent Network Management models.

Mar 8, 2018

Doreen Ahimbisibwe, Wanjiku Kiarie and Vera Bersudskaya

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Mar 8, 2018

Doreen Ahimbisibwe, Wanjiku Kiarie and Vera Bersudskaya

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Measuring Risk in Agent Networks – What Risks Are Inherent in Agency Business and How to Track Them

The second paper from the Agent Network Accelerator Capstone Paper series describes the types of risks inherent in agent networks based on research conducted over two waves of the ANA surveys in 11 countries.  

Mar 6, 2018

Wanjiku Kiarie and Vera Bersudskaya

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Mar 6, 2018

Wanjiku Kiarie and Vera Bersudskaya

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