Grace Retnowati is an Associate Partner and financial consultant with more than 15 years’ experience in microfinance, rural finance, Digital Financial Services (DFS) and advisory services.
Grace Retnowati is an Associate Partner and financial consultant with more than 15 years’ experience in microfinance, rural finance, Digital Financial Services (DFS) and advisory services. Grace has worked on various projects with banks, government institutions, MFIs, and local financial institutions in Indonesia. She is currently associated with MSC as Country Head—Indonesia.
Grace manages a wide range of advisory services projects funded by Bill and Melinda Gates Foundation, IFC/World Bank, Rabobank Foundation, Solidaridad, Opportunity International, Nethope/E-mitra, Visa, among others. She works on assignments that aim to build the institutional capacities of partner financial institutions and telecommunication companies to increase their outreach to the underserved population. Her area of expertise includes G2P programs, delivery channel design, costing and pricing, product development, market/value chain assessment, and risk management services.
Prior to joining MSC, Grace worked with IFC Indonesia for about eight years, where she handled projects across various sectors and sub-sectors. Grace has delivered several training courses on financial management, financial analysis, and operational risk management to banks and MFIs. She holds a Master’s Degree in Banking and Finance from the University of Indonesia. She is fluent in Bahasa Indonesia and English.
Posts by Grace Retnowati
Agent Network Accelerator Research: Indonesia Country Report 2017
The second wave of the ANA survey in Indonesia builds on the findings of the qualitative assessments of Indonesian agent networks completed in 2014.
Agent Network Accelerator Survey – Indonesia Country Report 2015
Digital finance services (DFS) was launched several years ago in Indonesia but has not scaled without agent networks. Recent regulation in 2014, begins to pave the way for different players to build their networks and could be an exciting catalyst for the country, but players must approach this complex task methodically and strategically which does not yet seem to be happening for the most part.
Building and sustaining agent networks – Evidence from Indonesia
This blog presents the insights to deployments in Indonesia to design, build and implement well- functioning agent networks for delivery of formal financial services to unbanked and under-banked Indonesians.