This Note details the role played by call centres in reaching out to customers targeted...
This report presents about the key findings from the researches and surveys done across the...
Premasis Mukherjee and Jitendra Balani
Insurance sourcing through bank agents is becoming increasingly popular. This Note suggests one perspective- how...
Jitendra Balani and Premasis Mukherjee
In this Note, we discuss the potential value for stakeholders in a situation where insurance...
In 2012 Ignacio Mas worked with MSC to look at the state of digital financial...