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Tag: Akhand Jyoti Tiwari
Digital Financial Services in Bangladesh
Bangladesh’s digital financial services have been much in discussion for rapid growth. Six years since inception – where the market is heading to? What providers ought be doing. This and much more in this video where MSC expert, Akhand Tiwari, talks candidly on the critical role regulation and behavioural sciences will play in shaping the […]
Apr 6, 2017
Behavioural Economics and User Centred Design – Opening up New Vistas in Research Processes
This Note is a high-level peek into behavioural research method that MSC’s MI4ID approach uses to understand customers financial behaviour.
Mar 16, 2015
Alternative financial education approach to design effective financial education/capability programmes
MicroSave implemented an Alternative Financial Education programme (AFE) at one of the biggest MFIs in north India. The tool based was based on the principle of product-led financial education, the programme delivery was embedded in the existing operational structure of the MFI, and the tools were designed using SWITCH behavior change framework.
Jan 16, 2015
Akhand Tiwari, Akhilesh Singh, Nishant Kumar and Nitish Narain
How to make financial education better… maybe
Is financial education or financial literacy a branding problem? Here the authors suggest some alternative ways to make FE more meaningful and useful for end clients.
Sep 8, 2014
Financial capability via listening and learning
What is the key to strengthening the financial capability of the poor people? Here the authors argue listening is the key based on their insights from the field.
Nov 20, 2013
What about exploring situations?
Understanding customers’ purchase decisions is at the core of the marketing challenge. Akhand Tiwari explores Clayton Christensen’s approach could be applied to choice of financial services.
Aug 26, 2013