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Tag: Customer protection

Isvary Sivalingam, Olivia Obiero, Evelyne Matibe, Rahul Chatterjee, Karthick Morchan, Anup Singh and Leonard Kambona

Making digital credit truly responsible- Insights from analysis of digital...

Based on MSC's comprehensive study of the state of the digital credit landscape in Kenya...
Sep 18, 2019
Video

Isvary Sivalingam

Making digital credit truly responsible

This video gives a brief highlight of what we have learned so far about digital...
Jun 17, 2019

Soumya Harsh Pandey and Graham Wright

Customer Protection in Indian Digital Financial Services: Part 1: Recourse

The blog describes the status of customer protection practices embedded into digital financial service offerings...
Mar 15, 2018

MSC

Chartbuster Fintech Blogs from our Library – 2017

This blog lists out the top 10 MicroSave blogs from 2017.
Jan 3, 2018

Graham Wright

The Clear Blue Water on the other side of the...

The blog speaks about the opportunities mobile network operators have in addressing to the rural...
Dec 13, 2017

Graham Wright

Can Fintech Really Deliver On Its Promise For Financial Inclusion?

The blog discusses why Fintech, in its current form, may be largely irrelevant?
Nov 10, 2017
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
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  • Digital and FinTech
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Expertise
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  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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