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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Tag: Customer Service

Graham Wright

Pricing Mobile Banking Services

This Note examines perceptions of transaction v. ledger fees and poor people's willingness to pay...
Nov 7, 2011

MSC

E/M-Banking Booklet: Volume IV

The E/M-Banking Volume IV is the eighth publication under the (OPE) Series. This compendium examines...
Oct 14, 2011

Akhand Tiwari and Krishna Thacker

Mobile Money – Questions That Your Clients Will Ask You

This Note is a summary of some of the key questions that usually surface during...
Sep 12, 2011
Video

MSC

Credit Unions as World-Class Microfinance Providers Part 3

In this video series-3, a member of Cooperative UPA, Guatemala, discusses the advantages of doing...
Aug 4, 2011
Video

Jaime Zegarra

BancoSol: Latin America’s First Commercial Microfinance Bank Part 2

In this video series-2, Jaime Zegarra regional manager of BancoSol, a MFI at El Alto...
Jun 9, 2011
Video

Roberto Zegada

ProCredit An International Network Bank in Bolivia: The ProCredit Experience...

In this video series-1 Roberto Zegada, Regional Manager El Alto, Banco Los Andes ProCredit (Bolivia)...
Feb 21, 2011
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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