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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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    Featured Insights

    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Tag: Customer Service

Andrew Mnjama, Gerhard Coetzee and Kamau Kabbucho

Understanding the Re-birth of Equity Building Society in Kenya

This study report starts with Equity Bank’s market and how that translates into a product...
Nov 2, 2018

Puneet Chopra and Pushkar Raj

Smart Electronic Ticketing for Public Transport

The blog discusses the smart eticketing for public transport in Fiji.
Nov 13, 2017

Mohit Saini

Designing User-Friendly USSD Interface for Digital Financial Services

This note focuses on key user insights explaining the preference for USSD, which should remain...
Apr 7, 2017

Ghiyazuddin Mohammad and John Owens

Leveraging Fintech to Achieve Financial Inclusion in Indonesia

“Fintech” – an intersection of financial services and technology – is taking the traditional financial...
Aug 16, 2016

Abhinav Sinha, Piyush Singh, Priya Garg and Anil Gupta

Open Application Programming Interfaces (API): Purpose and Possibilities

Going by the global experience, a set of open, well-documented Application Programming Interface or APIs...
Jun 4, 2016

Arshi Aadil and Ritesh Rautela

Low Preference for Cash Transfer in TPDS – What Affects...

The cash versus in-kind subsidy transfer for food, fuel or fertiliser has no clarity on...
May 18, 2016
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
  • Agriculture and food systems
  • Climate change and sustainability
  • Ethical AI and data solutions
  • Enterprise & livelihood
  • Evidence and impact measurement
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