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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Tag: Customer Service

Abhishek Anand and Abhay Pareek

Rebuilding a Bank – Case Study of OK Bank

The briefing note is a case study of OK Bank, a thrift bank in the...
Mar 3, 2014

Amir Syed

Aadhaar Story in East Godavari

In this blog, Amir Hamza shares the experiences on how the Aadhaar story is unfolding...
Sep 27, 2013
Video

Jaspreet Singh

Agent and Customer Service – A key to M-Banking distribution...

The m-banking agent or customer service point plays a pivotal role in the success of...
Nov 9, 2012

Minakshi Ramji and Raunak Kapoor

How to Make Optimum Use of Agent Networks (1/2)

This Note explores opportunities for BCNMs to make their agent networks viable, ensuring stability of...
Sep 25, 2012

Sonmani Choudhary

Term Deposits: Rural Clientele Ask For More

This Note highlights the experiences of rural banks in mobilising term deposits, the issues and...
Sep 20, 2012
Video

Balachandran Unni

Customer adoption for mobile banking solutions

“Customer adoption has been one of the key challenges with most of the mobile banking...
Sep 12, 2012
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