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    Featured Insights

    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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    Featured Insights

    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Tag: Customer Service

Nitin Garg

Pricing for E/M-Banking

This Note discusses customer perceptions around some of the key pricing issues for banks while...
Nov 10, 2011

Graham Wright

Pricing Mobile Banking Services

This Note examines perceptions of transaction v. ledger fees and poor people's willingness to pay...
Nov 7, 2011

MSC

E/M-Banking Booklet: Volume IV

The E/M-Banking Volume IV is the eighth publication under the (OPE) Series. This compendium examines...
Oct 14, 2011

Akhand Tiwari and Krishna Thacker

Mobile Money – Questions That Your Clients Will Ask You

This Note is a summary of some of the key questions that usually surface during...
Sep 12, 2011
Video

MSC

Credit Unions as World-Class Microfinance Providers Part 3

In this video series-3, a member of Cooperative UPA, Guatemala, discusses the advantages of doing...
Aug 4, 2011

Matthew Leonard

SPM Case Study: Sambandh – Building Client Relationships

MicroSave recently conducted SPM assessment on Sambandh, which brought out the strengths and weaknesses of...
Sep 9, 2010
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