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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Tag: Customer Service

Jacqueline Jumah

Burgeoning ‘Typhoons’ in Digital Financial Services

DFS ecosystems continue to evolve; with this scope for fraud is also growing. For DFS...
May 10, 2016

Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge

Agency Banking: How Female Agents Make a Difference

The key insights from MicroSave study offer a glimpse of how gender can impact customer...
Apr 5, 2016

Soumya Harsh Pandey and Graham Wright

Customer Protection in Indian Digital Financial Services: Part 2: Transparency...

The part of the two blog series examines the transparency and privacy in Indian digital...
Mar 16, 2016
Video

Manoj Sharma

Managing Risks in Digital Financial Services

Watch MSC’s Director, Manoj Sharma, talk about managing risk in Digital Financial space and the...
Nov 16, 2015

Graham Wright

Who is the user in “user-centred design”?

In this blog, our Managing Director, Graham Wright, shares insights from the outstanding work to...
Jun 8, 2014

Nitish Narain

One Step Closer to the Clients

This Note examines the work of ASKI in the Philippines to set up Collection and...
Mar 5, 2014
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
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  • Ethical AI and data solutions
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