This note discusses how falling costs of technology, competition and ability of electronic banking solutions...
Graham Wright, David Cracknell and Lisa Parrott
The note analyses the reasons for excellent customer services as a prime mandate for market...
Graham Wright, David Cracknell, Leonard Mutesasira and Rob Hudson
This briefing note focuses on significance of corporate branding and lessons learned therein.
David Cracknell, Henry Sempangi, Graham Wright, Peter Mukwana and Michael McCord
This briefing note presents key lessons learned from MicroSave’s work with its Action Research Partners...
Graham Wright, David Cracknell, Leonard Mutesasira and Rob Hudson
This note analyses the role of strategic marketing in optimising communication systems of MFIs. The...