Impact of the COVID-19 pandemic on CICO agents- Kenya report
This report highlights the findings of the second round of the dipstick research jointly funded by MSC and SCBF. It captures a detailed analysis of the impact of COVID-19 on CICO agents and their coping strategies. The report further provides recommendations for policymakers and financial service providers to support their recovery.
Non-cash payment helps promote financial inclusion in Vietnam
Only 31% of all adults in Vietnam own a bank account, compared to 69% of adults in East Asia and the Pacific. This video reflects how mobile phones, internet users, and digital financial services (DFS) can increase access to basic banking services in Vietnam.
Responding to COVID-19 in Kenya- A demand-side view from Kenya
MSC conducted research to understand how the low- and middle-income (LMI) segments cope with the COVID-19 pandemic in five countries. This report from Kenya offers a glimpse into their challenges, concerns, and new opportunities in these trying times.
What does it take to nudge low- and moderate income(LMI) population segments to adopt DFS
DFS can help increase the use of financial services, catalyze women’s economic empowerment and promote the development of the overall economy. However, the adoption of DFS amongst the LMI, especially women has been limited. Considering the increasing need for digital payments, especially in the wake of restricted mobility that COVID 19 imposes, MSC attempted to understand what it takes to nudge low- and moderate-income (LMI) population segments to adopt DFS.