Contact us
Tag: digital channels
OJK adds a suite of exciting tech solutions to address the 100,000+ consumer complaints and ensure stronger consumer protection in Indonesia
Otoritas Jasa Keuangan (OJK), Indonesia’s financial services authority, wants to explore novel approaches to supervise digital financial services. This blog details two SupTech solutions that OJK is prototyping to enhance consumer protection in Indonesia.
Dec 14, 2021
What impact does social distancing have on global remittances?
Measures such as social distancing to curb the spread of Coronavirus have handicapped people used to cash-to-cash transactions. Migrants and their families have not been spared. This blog focuses on the extent to which digital channels provide attractive alternatives and opportunities for partnerships between money transfer services, governments and FinTechs to ease this challenge.
Nov 20, 2020
Redefining Retail Banking – Agency and Beyond
Under the right circumstances, agency banking can reduce costs; it can assist a financial institution to on-board new customers.
Jun 28, 2017
Offline Payment Acceptance: A Puzzle and an Opportunity
Reserve Bank of India estimates that 96% of all the retail transactions in India are conducted using cash, leaving only about 4% payments on cash-less/digital channels.
Jun 17, 2016