Designing Successful Distribution Strategies for Digital Money
In this report Ignacio Mas and Mike McCaffrey document the variety of ways in which digital financial service providers in developing countries have assembled and managed networks of retail stores as their agents for cash in/cash out payments and for account and product sales.
Over the counter transactions – Liberation or a trap? Part III
This blog looks at the not inconsiderable drawbacks of OTC-based operations concluding that value proposition for agents means that they are unlikely to promote wallet-based alternatives – perhaps important sales channel for these offerings.