Digital transformation for financial institutions- Four opportunities and threats
There is a business case for digital transformation for financial institutions and this case study from Kenya, from Equity Bank, demonstrates to us how digital transformation helps financial institutions increase efficiency, serve more customers, and reap greater profits.
Resolving challenges for digital credit with segment-specific vulnerabilities
In Kenya, the demand for digital credit as a substitute for both informal and formal financial services is strong. Yet the question remains—is the reach of digital credit wide enough to help all Kenyans who need instant credit? This blog discusses the current context and gaps relating to specific customer segments, and the associated behavioral traits and challenges. It also highlights key recommendations made to providers based on the insights and lessons from Kenya.
Making digital credit truly responsible- Insights from analysis of digital credit in Kenya
Based on MSC’s comprehensive study of the state of the digital credit landscape in Kenya (2019), this report highlights some positive signs and some persistent problems, as well as opportunities to improve products and consumer protection.
MSC Group Managing Director, Graham A.N. Wright, Live Debate from Luxembourg-Digital Finance
MSC Group Managing Director, Graham A.N. Wright, during a live talk with MFI experts in Luxembourg.In this video, Graham debunks the hype around digital credit. He goes on to state that digital credit is not a cause for celebration as it is instigating financial exclusion.