Many MSMEs are dying—can we realize the full potential of the digital revolution to save them?
This blog analyzes the existential crisis that is being faced by MSMEs in the wake of the Covid-19 pandemic and goes further to explore whether exploring the full potential of the digital revolution can save them.
Cash-In Cash-Out Cross-Country Analysis: Indonesia
This report maps the uptake and usage of DFS in Indonesia and highlights lessons from the country’s experience around the expansion of agent networks. It further provides recommendations for financial service providers, regulators, and policymakers to boost rural CICO networks.
In this video, we present the challenges that savings groups face due to the COVID-19 pandemic and how the digitization of these savings groups operations benefits both the group members and the associated financial service providers.
Six aspects financial institutions must consider if they wish to serve young people
Many financial service providers (FSPs) wish to serve youth but lack appropriate products and services that suit their needs. In this blog, we highlight prominent aspects that financial institutions need to focus on as they design and deliver financial services to youth.
Financial Service Providers (FSPs) have embraced the drive to promote financial inclusion. However, many feel that the investment made in reaching out to these segments may not be commensurate with the benefits they stand to gain. In this blog, we discuss how FSPs can determine whether it is worth serving certain segments and we specifically focus on the business case to serve the youth.
Impact of the COVID-19 pandemic on CICO agents- Uganda report
This report explores the impact of COVID-19 on CICO agents in Uganda. It also highlights the strategies agents adopted to stay afloat during the pandemic and provides recommendations for policymakers and financial service providers to support these agents better.