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Tag: FSP

Opinion | Designing financial products for women

Current financial service models conflate women with ‘family’, considering them merely an avenue to pursue social welfare

Oct 24, 2020

Abhishek Gupta and Akhand Tiwari

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Oct 24, 2020

Abhishek Gupta and Akhand Tiwari

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Trust Busters! A dozen reasons why your potential customers do not trust your agents (particularly in rural areas)

Alarmingly, most users who sign up for digital financial services do not actually end up using them, largely due to a lack of trust in agents. This holds true even in the case of relatively “advanced” geographies. “Trust busters” examines the evidence and lists out 12 reasons behind this worrying trend of interest in agency banking that fails to convert into regular usage.

Feb 18, 2020

Graham Wright, Nitish Narain and Raunak Kapoor

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Feb 18, 2020

Graham Wright, Nitish Narain and Raunak Kapoor

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