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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Tag: Human resource management

Video

Elizabeth Gathai

What Makes A Good Credit Officer

In this video, MSC interviews Equity Bank team who talk about the personal and professional...

Jul 28, 2008

Graham Wright and David Cracknell

A Market-led Revolution – Equity Bank’s Continuing Story

This paper documents the history of Equity bank's remarkable journey and assesses some of the...

Mar 1, 2007

David Cracknell, Lisa Parrott and Jennifer Helmuth

Human Resource Management for Growing MFIs

This note provides examples of human resource issues to consider during growth phase of microfinance...

May 22, 2006

Mattias Grammling and Martin Holtmann

Staff Incentive Schemes for Deposit Mobilisation

This note discusses in details about designing the staff incentive schemes for deposit taking microfinance...

Mar 17, 2006

Lisa Parrott and Marion Hudson

Employee Relationship Marketing

Employee Relationship Marketing (ERM) is the process of creating, maintaining and enhancing strong, value-laden relationships...

Jan 21, 2005

Lisa Parrott and Graham Wright

Beyond the Classroom: MicroSave’s Training Philosophy and Strategy 

This note discusses MicroSave’s training philosophy and strategy, the process of developing toolkits, the focus...

Jan 10, 2005
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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