In this video, MSC interviews Equity Bank team who talk about the personal and professional...
Graham Wright and David Cracknell
This paper documents the history of Equity bank's remarkable journey and assesses some of the...
David Cracknell, Lisa Parrott and Jennifer Helmuth
This note provides examples of human resource issues to consider during growth phase of microfinance...
Mattias Grammling and Martin Holtmann
This note discusses in details about designing the staff incentive schemes for deposit taking microfinance...
Lisa Parrott and Marion Hudson
Employee Relationship Marketing (ERM) is the process of creating, maintaining and enhancing strong, value-laden relationships...