Graham Wright and Evelyn Stark
Understanding customer demand is not enough to deliver mass financial inclusion or even a successful...
Sita Vasudevan and Ashutosh Sinha
This note draws lessons from the BPO industry and concludes that managing large workforce is...
Prinny Anderson and Sita Vasudevan
This note focuses -HRM must be treated as a strategic function, must be integrated into...
The ShoreCap Exchange forum addresses strategies and tools for attracting and retaining talent, enhancing the...
David Cracknell, Lisa Parrott and Jennifer Helmuth
This note provides examples of human resource issues to consider during growth phase of microfinance...