Graham Wright and Evelyn Stark
Understanding customer demand is not enough to deliver mass financial inclusion or even a successful...
In this video series-2 Marcos Corrales, manager of Financiera CREAR’s Lima regional branch (Peru) shares...
Sita Vasudevan and Ashutosh Sinha
This note draws lessons from the BPO industry and concludes that managing large workforce is...
Prinny Anderson and Sita Vasudevan
This note focuses -HRM must be treated as a strategic function, must be integrated into...