Tag: Human resource management

Understanding customer demand is not enough to deliver mass financial inclusion or even a successful product. Supply-side factors are equally vital.

In this video series-2 Marcos Corrales, manager of Financiera CREAR’s Lima regional branch (Peru) shares the company’s goal to achieve high productivity. Sharing his experience, Marcos says to achieve high productivity CREAR managers focus on various areas starting from staff selection, proper and extensive trainin, and incentive based income structure for the bank staff. He […]

This note draws lessons from the BPO industry and concludes that managing large workforce is no longer about providing life-time career option, but having mutual beneficial time spent in organisation.

This note focuses -HRM must be treated as a strategic function, must be integrated into all other strategic planning and implementation.

In this video Martin Holtmann, Head of the Microfinance Unit in the IFC’s Global Financial Markets Department, talks about the staff incentive schemes typically followed by Microfinance Institutes (MFIs). Explaining the benefits of staff incentive schemes, Martin discusses various types of staff incentive schemes such as short-term monetary incentives and non-monetary incentives. Martin further explains […]

The ShoreCap Exchange forum addresses strategies and tools for attracting and retaining talent, enhancing the alignment of human resource practices with primary business goals and using human capital to build institutional strengths. ShoreCap Exchange is a ShoreBank capacity building company that helps banks working to serve small business and microfinance markets overcome the substantial operational […]