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Tag: Human resource management
What Makes A Good Credit Officer
In this video, MSC interviews Equity Bank team who talk about the personal and professional qualities of a successful loan officer. Rating high on everybody’s list is the good inter-personal skills, good analytic skills and humility and commitment to their work. This episode also asks credit officers to share their field experiences. Further, Fredrick Njoroge […]
Jul 28, 2008
A Market-led Revolution – Equity Bank’s Continuing Story
This paper documents the history of Equity bank’s remarkable journey and assesses some of the lessons that can be learned by others. It also provides the details of the bank’s strategic and operational history.
Mar 1, 2007
Human Resource Management for Growing MFIs
This note provides examples of human resource issues to consider during growth phase of microfinance institutions.
May 22, 2006
Staff Incentive Schemes for Deposit Mobilisation
This note discusses in details about designing the staff incentive schemes for deposit taking microfinance institutions.
Mar 17, 2006
Employee Relationship Marketing
Employee Relationship Marketing (ERM) is the process of creating, maintaining and enhancing strong, value-laden relationships with staff. This note focuses on various facets of ERM.
Jan 21, 2005
Beyond the Classroom: MicroSave’s Training Philosophy and Strategy
This note discusses MicroSave’s training philosophy and strategy, the process of developing toolkits, the focus of its trainings which is – transferring knowledge and skills.
Jan 10, 2005