In 2022, MSC focused on several sectors, including MSMEs, agriculture, microfinance, gender, youth, climate change, and digital finance. Most of our work revolved around using digital payments to arm people from the low- and moderate-income (LMI) segment and build their resilience. We are delighted to reshare our most-read blogs in 2022.
Customer-centric and responsible digital credit solutions for urban and rural non-farm entrepreneurs and smallholder farmers
MSC conducted a deep-dive analysis of the digital credit users in India, Indonesia, and Kenya to assess the impact of digital credit on their financial health. The analysis presents the insights from the assessment and recommends actionable interventions at the level of providers, regulators, and policymakers to enhance the financial health of digital credit users.
Putting India’s demographic dividend to work: Skill development for a digital economy
India sees 13 million young people joining the workforce every year. Yet many cannot get employment. Overwhelmingly, 70% of the workforce is still engaged in the informal sector, which does not provide job benefits like the safety of tenure or a social safety net. Amid this, India is undergoing a digital transformation, offering a pathway for gainful economic opportunities for the young in India. In this blog, we discuss the need to expand the current skilling architecture in India to help the young thrive in the digital economy. The blog also offers specific recommendations on its implementation.
“Train me like this”: Lessons from the pilot on IIBF BC/BF certification
Between 2012 and 2021, out of approximately 300,000 agents, who appeared for the IIBF BC/BF exam, only 62% passed the exam. This blog details out the challenges faced by BC agents in passing the IIBF BC/BF exam. It also offers suggestions to policymakers on graded certifications based on the type of services offered by BCs.
Our report delves deep into the innovative strategies that FinTechs used to overcome the pandemic, measures taken by the government and regulators to enable ecosystem players, and support lent from investors and accelerators. We also highlight the change in behavior and adoption of digitized products by Indian customers at large.