Tag: Kenya
Digital transformation for financial institutions- Four opportunities and threats
There is a business case for digital transformation for financial institutions and this case study from Kenya, from Equity Bank, demonstrates to us how digital transformation helps financial institutions increase efficiency, serve more customers, and reap greater profits.
Sep 23, 2020
Coping with COVID-19 in Kenya
This report offers a glimpse into the remarkable achievements, underlying challenges, and new opportunities amid the COVID-19 pandemic on the low and middle income (LMI) segment in Kenya.
Aug 19, 2020
Impact of the COVID-19 pandemic on micro, small, and medium enterprises (MSMEs)- Kenya report
This report provides a detailed country-level view of the impact of COVID-19 on micro, small, and medium enterprises in Kenya. It also highlights their coping strategies and provides recommendations for policymakers and financial service providers to support them.
Jul 21, 2020
Diana Siddiqui, Evelyne Matibe, Olivia Obiero and Anup Singh
Impact of the COVID-19 pandemic on CICO agents- Kenya report
This report highlights the impact of COVID-19 on CICO (cash-in and cash-out) agents in Kenya and the issues they have faced while delivering financial services since the onset of the pandemic. It also offers recommendations to policymakers and digital financial service providers to address key concerns and help CICO agents continue their services.
Jul 13, 2020
Evelyne Matibe, Olivia Obiero, Anup Singh and Diana Siddiqui
Perspectives on shared agent networks from emerging economies
Shared agent networks help providers to reduce the cost of platform management and maintenance, agent training and monitoring, as well as improved liquidity management – particularly in fully interoperable environments. Read more about how formal and informal shared agent networks are helping to deepen financial inclusion in emerging markets.
Jun 30, 2020
Coping with COVID-19
The report discusses what the LMI segments know, understand, and feel about the COVID-19 outbreak and examines its effect on them. The report also highlights actionable recommendations for policymakers to design suitable interventions that can help the LMI segment cope better in this difficult situation.
Jun 12, 2020