David Cracknell, Henry Sempangi, Peter Mukwana, Trevor Mugwang, Lisa Parrott and Graham Wright
This note documents the progress made under the Action Research programme of MicroSave during 2006.
David Cracknell, Lisa Parrott and Jennifer Helmuth
This note provides examples of human resource issues to consider during growth phase of microfinance...
David Cracknell, Henry Sempangi, Peter Mukwana, Trevor Mugwang, Lisa Parrott and Graham Wright
This note documents the lessons learned in 2005 under the Action Research Programme of MicroSave....
Lisa Parrott and Marion Hudson
Employee Relationship Marketing (ERM) is the process of creating, maintaining and enhancing strong, value-laden relationships...
Lisa Parrott and Graham Wright
This note discusses MicroSave’s training philosophy and strategy, the process of developing toolkits, the focus...